IndiGo Flight Delays Cause Widespread Chaos at Major Airports Across India
image via REUTERS
Thousands of passengers across India faced long delays on Wednesday after IndiGo struggled with a major operational disruption. Nearly 70 flights were delayed, including several from key hubs such as Bengaluru, Mumbai, and Hyderabad. The situation led to rising frustration among travellers and a flood of complaints on social media.
The airline confirmed that it was dealing with significant operational challenges. Several passengers reported long waiting hours, lack of clear updates, and repeated changes in departure timings across multiple airports.
Why the Delays Happened
The delays were linked to a combination of factors, including an acute shortage of crew members, technology issues and airport congestion. These problems resulted in multiple flights running far behind schedule, causing a domino effect across the airline’s network.
IndiGo said that its teams were working to stabilise operations and that affected passengers were being offered alternatives such as refunds or rescheduled flights. The airline also experienced technical challenges that added to the disruption.
Passenger Impact and Airport Scenes
The delays created heavy congestion at major airports. Passengers described long queues at check-in counters, unanswered questions, and uncertainty about boarding times. Many travellers expressed their concerns online, criticising the lack of timely information.
The disruption caused visible strain on airline staff as they attempted to manage growing crowds and repeated schedule adjustments. Some passengers waited overnight due to the cascading delays.
Chaos at Hyderabad Airport
The situation became more intense at Hyderabad’s Rajiv Gandhi International Airport, where crowds gathered around the IndiGo helpdesk on Wednesday morning. Flight 6E-786 from Mumbai to Hyderabad faced a delay of almost 10 hours, leaving many passengers distressed.
Videos from the airport showed travellers surrounding airline staff and demanding explanations. Large groups waited near the counters while attempting to get updates on revised flight schedules. The long delay added pressure to airport operations and contributed to rising frustration among stranded passengers.
On-Time Performance Drops
The disruption also reflected in IndiGo’s on-time performance. According to the Civil Aviation Ministry, the airline recorded only 35 per cent on-time performance across six major domestic airports on Tuesday. In comparison, Air India achieved 67.2 per cent, Air India Express 79.5 per cent, SpiceJet 82.5 per cent, and Akasa Air 73.2 per cent.
The sharp decline highlighted the scale of IndiGo’s operational issues, which affected passengers across the country.
Final Thoughts from TheTrendingPeople.com
The widespread delays faced by IndiGo have raised serious concerns about the reliability of flight operations during peak travel periods. As more passengers depend on air travel for work, emergencies and routine travel, disruptions of this scale can have a major impact on public confidence. While IndiGo works to restore normal operations, the incident highlights the importance of efficient planning, timely communication and stronger backup systems. Ensuring a smooth and predictable travel experience must remain a top priority for all airlines in the country.