IndiGo Faces Intense Backlash After Long Flight Delays Across Major Airports
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IndiGo faced strong public criticism on Wednesday after major operational disruptions left thousands of passengers waiting for hours at major airports, including Mumbai, Delhi, Bengaluru and Hyderabad. The widespread delays created heavy congestion and led to a wave of complaints across social media platforms.
According to initial assessments, nearly 70 IndiGo flights were delayed in Mumbai and Bengaluru alone, with several others affected across the airline’s domestic network.
Long Delays Reported Across Airports
Passengers shared updates online showing delays ranging from 30 minutes to over five hours. Many travellers described long queues, confusion at boarding gates, and repeated schedule changes that made the situation more difficult. The heavy crowding at check-in counters added to the frustration for passengers who were already dealing with extended waiting times.
Several airports reported rising congestion as delayed departures resulted in overlapping schedules for multiple flights. The disruptions continued throughout the day, affecting both morning and late-night schedules.
IndiGo Issues Official Statement
The airline acknowledged the disruptions and said that the delays were caused by a combination of operational challenges. These included technical issues, heavy airport congestion and several other internal requirements that affected flight timings. IndiGo said its teams were working to stabilise operations and that affected passengers were being offered refunds or alternative flight arrangements as applicable.
The statement added that the airline aims to restore normal operations as soon as possible and that efforts are underway to reduce the impact on upcoming flights.
Social Media Flooded With Complaints
Social media saw a surge in posts from affected passengers who expressed frustration over long delays, lack of timely updates and poor coordination at airports. Many travellers said they were left waiting without clear communication from the airline. Several users also mentioned delays of more than 12 hours in some cases.
This led to widespread criticism of the airline’s handling of the situation, with many passengers demanding accountability and better management during peak travel periods.
Chaos at Hyderabad Airport
Hyderabad’s Rajiv Gandhi International Airport saw some of the most visible frustration among passengers. A large crowd gathered around the IndiGo helpdesk after flight 6E-786 from Mumbai to Hyderabad was delayed by almost 10 hours. Video clips from the airport showed long queues, raised voices and airline staff attempting to manage the situation as crowds continued to demand clear information.
The flight, originally scheduled for the evening of December 2, left only the following morning, adding to the increasing pressure on airport operations.
Aviation Sector Under Strain
The disruptions come at a time when India’s aviation sector is already dealing with high passenger traffic and technical issues across multiple airlines. The peak travel period has added further stress, making delays more difficult to manage. The cascading impact of one delayed flight affecting several others was visible across IndiGo’s network.
Final Thoughts from TheTrendingPeople
IndiGo’s large-scale delays highlight the growing challenges faced by India’s aviation sector, especially during high-demand travel periods. While operational issues can occur in any airline, the scale of Wednesday’s disruptions shows the need for stronger systems, better communication and improved coordination with airport authorities. For passengers, clear information and timely updates remain essential to reducing stress during unexpected delays. As air travel continues to expand, the aviation industry must focus on reliability and transparent communication to maintain public confidence.